XOVOX Adds Support for Genesys PureConnect

August 20, 2024

XOVOX, the leader in voice recording extraction and data migration, can now extract audio recordings and metadata from the Genesys PureConnect platform. With this new capability, XOVOX can help companies…

XOVOX Now Supports VPI Empower Extraction

July 11, 2024

XOVOX, the leader in voice recording extraction and migration, announces a new capability to extract audio recordings and metadata from the VPI Empower platform. With this new capability, XOVOX can…

Podcast: Strategies for Migrating Voice Recordings

July 1, 2024

Andy Stevens, XOVOX President, recently participated in an episode of Archive360’s “Data Governance 360 Podcast”. In Episode 44: Modernizing Unified Communications: Strategies for Migrating and Governing Legacy Audio Channels, Andy…

White Paper: Voice Logger Retrieval Techniques

June 18, 2024

Many businesses and agencies use voice loggers to record telephone traffic, but retrieval of the archived recordings can be difficult, especially in bulk. Andy Stevens, XOVOX Founder and voice data…

Unlocking the Power of Voice Data: XOVOX’s Conversion and Normalization Services

May 10, 2024

For businesses everywhere, valuable data is hidden and locked inside voice recordings. Unlike text messages or emails, voice recordings capture the speaker’s tone, inflection, pitch, and other distinctive characteristics. These…

Structured vs. Unstructured Data – Part 2

May 6, 2024

In the first part of our Structured vs Unstructured Data conversation, we talked about Defined vs. Undefined Data and Qualitative vs. Quantitative Data. In our second installment, we discuss differences…

Structured vs. Unstructured Data – Part I

May 3, 2024

Data is either structured or unstructured. It is not monolithic. And as businesses become more data-driven and are leveraging analytics and AI, the ability to harness these two distinct types…

Surviving Life after EOL

March 18, 2024

What to do when your voice recording platform becomes obsolete A dreaded moment for any enterprise technology customer is to be informed that a certain piece of computer software or…

Resources

Knowledge Base

White papers, blog posts, and other insights, advice, and happenings from XOVOX related to call recording practices: from retrieval, migration, and consolidation, to compliance, eDiscovery, AI, and more.

XOVOX Adds Support for Genesys PureConnect

XOVOX Now Supports VPI Empower Extraction

Podcast: Strategies for Migrating Voice Recordings

White Paper: Voice Logger Retrieval Techniques

Unlocking the Power of Voice Data: XOVOX’s Conversion and Normalization Services

Structured vs. Unstructured Data – Part 2

Structured vs. Unstructured Data – Part I

Surviving Life after EOL

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